BSBPEF502 – Develop and use Emotional Intelligence with Learner Guide

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This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

A complete copy of the above unit of competency can be downloaded from the TGA website: 

https://training.gov.au/Training/Details/BSBPEF502

This Learner Guide Covers

Develop and use emotional intelligence

  1. Prepare to develop emotional intelligence
  2. Develop emotional intelligence
  3. Promote development of emotional intelligence in others

Course Content

Assessment Task BSBPEF502
BSBPEF502 – About This Learner Guide
BSBPEF502 – Flexible Learning
BSBPEF502 – Using this Learner Guide
BSBPEF502 – References