4 types of communication styles. (2018, March 27). Alvernia Online. https://online.alvernia.edu/articles/4-types-communication-styles/
Bar-On, R. (2006). THE BAR-ON MODEL OF EMOTIONAL-SOCIAL INTELLIGENCE (ESI). Psicothema; University of Texas Medical Branch. http://www.psicothema.com/psicothema.asp?id=3271
Cavazotte, F., Moreno, V., & Hickmann, M. (2012). Effects of leader intelligence, personality and emotional intelligence on transformational leadership and managerial performance. The Leadership Quarterly, 23(3), 443–455. https://doi.org/10.1016/j.leaqua.2011.10.003
Cumbo, C. (2017, October 12). The four communication styles: How to understand yourself and your audience. Pearce Center for Professional Communication. http://pearce.caah.clemson.edu/the-four-communication-styles-how-to-understand-yourself-and-your-audience/
Diversity Council Australia (O’Leary, J., Russell, G. and Tilly, J.). (2015). Building inclusion: An evidence-based model of inclusive leadership. Diversity Council Australia.
Gendlin, E. T. (2007). Focusing. Bantam Books.
Goleman, D. (2004). What makes a leader? Harvard Business Review. https://hbr.org/2004/01/what-makes-a-leader
Matsumoto, D., Hee Yoo, S., & Fontaine, J. (2008). Mapping expressive differences around the world. Journal of Cross-Cultural Psychology, 39(1), 55–74. https://doi.org/10.1177/0022022107311854
Mayer, J., Salovey, P., & Caruso, D. (2002). Mayer-salovey-caruso emotional intelligence test (MSCEIT) item booklet. UNH Personality Lab. https://scholars.unh.edu/personality_lab/26/
Murphy, S. M. (Ed.). (2012). The oxford handbook of sport and performance psychology. Oxford University Press. https://doi.org/10.1093/oxfordhb/9780199731763.001.0001
Palmer, B. R., Stough, C., Harmer, R., & Gignac, G. (2009). The genos emotional intelligence inventory: A measure designed specifically for workplace applications. Assessing Emotional Intelligence, 103–117. https://doi.org/10.1007/978-0-387-88370-0_6
Salovey, P., & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition and Personality, 9(3), 185–211. https://doi.org/10.2190/dugg-p24e-52wk-6cdg
Sternberg, R. J., Kaufman, J. C., & Grigorenko, E. L. (2008). The essential sternberg : Essays on intelligence, psychology, and education (1st ed.). Springer Publishing Company.
Watt, A. (2014). Project management. In Opentextbc.ca. BCcampus. https://opentextbc.ca/projectmanagement/.