After learning what the key skills and principles of emotional intelligence are, you need to further analyse your own emotional intelligence in order to develop a plan to improve it. Practising emotional intelligence actively helps facilitate its faster development while allowing you to improve your interpersonal relationships at the same time.
Applying your emotional intelligence skills and techniques in the workplace maximises the capabilities of communication channels, fosters better overall relationship management and improves morale for the team. Properly utilising this will help you interact more positively with your team and reach your organisation’s goals.
As discussed in the previous chapter, the three key skills that make the foundation of Goleman’s framework are emotional awareness, the ability to harness emotion and the ability to manage emotions. These skills apply to your own emotions and to other people’s emotions.