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3. Promote Development of Emotional Intelligence in Others

3. Promote Development of Emotional Intelligence in Others

Emotions have an impact on people’s learning skills by influencing their ability to process information and understand what they encounter accurately. Additionally, learning how to manage one’s feelings and relationships enables people to be successful. Due to this, it is important for leaders to create a positive, emotionally safe workplace environment to optimise team members’ learning. Specific behaviours and skills can be taught to help teams develop emotional intelligence.

Emotional intelligence requires abstract reasoning, including the ability to perceive and understand emotion and understand how emotions facilitate and influence thought. These skills can be learned with enough experience. Through modelling, direct instruction and coaching, leaders can help team members learn to monitor their own feelings, handle difficult situations calmly without giving up, channel their motivation to work in positive ways and relate to others in a supportive manner.

It is important for all members of a team to have the skills necessary for emotional intelligence, as it improves productivity through the following:

1. Morale

Having good morale will give team members more reason to reach the goal and persevere even after experiencing difficulties.

2. Better Communication

Fostering empathy among team members will improve how they relate and relay information to each other. Better channels of communications mean fewer conflicts and less chance of mistakes.

3. Conflict Resolution

Good emotional intelligence helps resolve conflicts in a healthy and efficient manner. It also reduces the chance of forming office politics by directing members’ attention to work.

4. Collaboration

Social skills and empathy will open the opportunity to collaborate more often. Valuing each other’s opinions fosters an environment that promotes the sharing of ideas. This will result in a better working atmosphere where each member feels like their contributions are worthwhile.

5. Ability to Take and Give Criticism

Developing emotional intelligence allows people to learn how to give and receive constructive criticism. Learning how to deliver criticism from a place of genuine concern ensures that you concentrate on the actions rather than the person. It will also help the recipients of criticism to take it as a chance to become better rather than seeing it as a personal attack.