Team members who display empathy are good listeners, are sensitive to others’ needs and feelings and treat others with respect. You can help team members develop this by creating opportunities for them to take on and understand different perspectives, as well as take responsibility for their actions. For example, you can help them empathise with another member who is experiencing a particularly difficult time. You can foster empathy by encouraging them to remember what it was like for them when they experienced similar frustration. You can also schedule regular lunches or dinners outside of work hours so everyone can share their feelings with each other in a casual setting.