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3.2.4 Tasks for Relationship Management

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3.2.4 Tasks for Relationship Management

Conflict is an inevitable part of any relationship, particularly in the workplace. These can be resolved in healthy, positive ways to ensure that workplace relationships are not impacted. Conflict management and resolution education involve helping team members process their emotions in productive ways when disagreements occur. Good conflict resolution is nonviolent, meets the needs of each person involved and maintains or improves the relationship of those involved. You can help them understand that conflicts are natural and that there are many ways to resolve conflicts that will satisfy everyone involved. This process involves coaching team members to take responsibility for their actions. If conflict arises between two co-workers, you can step in as the mediator and guide them through resolving conflict without escalating it into a fight.