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Kelsey Parker

Profile

Courses

1
BSBTWK502 (Learner Guide) – Manage Team Effectiveness
Expires After: Does not Expire

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

The unit applies to individuals working at a managerial level who lead and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement. It will also involve using a range of problem solving and decision-making strategies.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

A complete copy of the above unit of competency can be downloaded from the TGA website: 

https://training.gov.au/Training/Details/BSBTWK502

This Learner Guide Covers

Manage team effectiveness

  1. Establish team performance plan
  2. Develop and facilitate team cohesion
  3. Facilitate teamwork
  4. Liaise with stakeholders

2
BSBPEF502 (Learner Guide) – Develop and use Emotional Intelligence
Expires After: Does not Expire

This unit describes the skills and knowledge required to develop and use emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the workplace.

The unit applies to individuals who are required to identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems as part of their job role. These individuals may be responsible for leading a team or work area.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

A complete copy of the above unit of competency can be downloaded from the TGA website: 

https://training.gov.au/Training/Details/BSBPEF502

This Learner Guide Covers

Develop and use emotional intelligence

  1. Prepare to develop emotional intelligence
  2. Develop emotional intelligence
  3. Promote development of emotional intelligence in others

3
BSBOPS502 (Learner Guide) – Manage Business Operational Plans
Expires After: Does not Expire

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

A complete copy of this unit of competency can be downloaded from the TGA website: 

https://training.gov.au/Training/Details/BSBOPS502

This Learner Guide Covers

Manage business operational plans 

  1. Establish Operational Plan
  2. Manage Resource Acquisition
  3. Monitor and Review Operational Performance

4
Video Tutorial: How to log into LearnDash
Expires After: Does not Expire

Watch this vide to help you log in and access your courses.

5
BSBTWK502 – Manage team effectiveness
Expires After: Does not Expire

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

6
BSBSTR502 – Facilitate continuous improvement
Expires After: Does not Expire

This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

It applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives.At this level, work will normally be carried out using complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies. No licensing, legislative or certification requirements apply to this unit at the time of publication.

7
BSBPEF501 – Manage personal and professional development
Expires After: Does not Expire

This unit describes the skills and knowledge required to create systems and process to organise information and prioritise tasks.

It applies to individuals working in managerial positions who have excellent organisational skills. The work ethic of individuals in this role has a significant impact on the work culture and patterns of behaviour of others as managers at this level are role models in their work environment.

8
BSBOPS505 – Manage organisational customer service
Expires After: Does not Expire

This unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to standards agreed by the organisation.

It applies to individuals who supervise the provision of quality customer service within an organisation’s procedures framework by others. At this level, individuals must exercise considerable discretion and judgement, using a range of problem solving and decision making strategies.

9
BSBOPS503 – Develop administrative systems
Expires After: Does not Expire

This unit describes the skills and knowledge required to plan for or review the requirements of effective administrative systems and procedures for implementing, monitoring and reviewing the system.

It applies to individuals employed in a range of work environments in senior administrative roles.

10
BSBOPS501 – Manage business resources
Expires After: Does not Expire

This unit describes the skills and knowledge required to establish standards for the design and production of organisational documents and to manage document design and production processes to ensure agreed standards are met.

It applies to individuals employed in a range of work environments who require well-developed skills in the use of a range of software packages. They use these skills to establish, document and implement consistent standards of document design within an organisation.

11
BSBLDR523 – Lead and manage effective workplace relationships
Expires After: Does not Expire

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity.At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

12
BSBLDR522 – Mange people performance
Expires After: Does not Expire

This unit describes the skills and knowledge required to manage the performance of staff who report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

It applies to individuals who manage people. It covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.

The unit makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers. No licensing, legislative or certification requirements apply to this unit at the time of publication.

13
BSBFIN501- Manage budgets and financial plans
Expires After: Does not Expire

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.

It applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation.