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Checkpoint 1

Lesson Progress

Checkpoint 1

Let’s Review

  1. Establishing a positive working environment involves developing a range of strategies that will assist in establishing productive and positive working relationships.
  2. The mission statement, vision statement, and objectives or goals are your guiding force in everything you do, including the formation of a team performance plan.
  3. It is essential that you consult a wide range of individuals within the organisation, not just senior management.
  4. Planning and designing jobs for your employees is an integral part of the overall process of achieving objectives.
  5. Key performance indicators (KPIs) identify both the purpose and importance of job functions in relation to achieving team and organisational goals.