100%

1.1.2 Roles, Responsibilities and Accountabilities

Lesson Progress

1.1.2 Roles, Responsibilities and Accountabilities

Member Roles

Essentially, a role refers to the job title or position that is designated to each of your team members. Collaboration improves when the roles of each team member are clearly defined and well-understood. A good indication of this is having members that feel like their role empowers them to do a significant amount of their work independently. A lack of such clarity would likely cause team members to waste their energy in negotiating their roles or protecting their turf instead of simply focusing on their assigned tasks. It is the leader’s role to ensure that each member’s roles and responsibilities are clearly defined and understood.  

Role clarification plays a significant role in determining organisational success. It is a management essential that can deeply impact organisational performance. In general, organisations that have high staff member engagement are those whose members properly know, understand, and execute their roles and responsibilities. It is, therefore, vital for any organisation to ensure that all its members clearly understand their individual roles and responsibilities.

Member Responsibilities 

Team members ought to know the scope and limitations of their work. Responsibilities, which are essentially the specific tasks and expectations set for each member based on their roles, must, be properly discussed and explained. Team members must clearly understand what outputs are expected, and they need to have permission to do the key elements of their jobs as necessary. Being unsure of their responsibilities affects their performance. The certainty brought about by the clarification of these increases members’ personal productivity exponentially. 

It is worth noting that members’ roles and responsibilities may vary from project to project. This not only provides them with variety but also enables them to broaden their experience. Through these inevitable changes, it is the leader’s job to help members understand each project’s significance and ultimate objective in relation to the organisational goals. While doing so, they must allow their members to decide how they are to approach the work at hand.

Member Accountabilities

Accountabilities are the responsibilities defined in position descriptions, codes of conduct/behaviour, duty statements, or other similar things. In a management context, accountability explicitly identifies who is responsible for ensuring that outcomes meet goals. It also creates incentives for success. It is, therefore, a statement of conduct outlining responsibilities, actions, and performance.Each of these items come together to provide direction for teams to work collectively toward the realisation of team goals which ultimately contribute to the achievement of the organisational goals and objectives.