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BSBOPS502 (Learner Guide) – Manage Business Operational Plans

This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.

The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

A complete copy of this unit of competency can be downloaded from the TGA website:

https://training.gov.au/Training/Details/BSBOPS502

This Learner Guide Covers

Manage business operational plans

Establish Operational Plan
Manage Resource Acquisition
Monitor and Review Operational Performance

Course Content

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1 BSBOPS502 - About the Learner Guide

2 BSBOPS502 - Flexible Learning

3 BSBOPS502 - Using this Learner Guide

4 1. Establish Operational Plan

18 Topics

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Lesson Content

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1.1 Research, Analyse and Document Resource Requirements

1.1.1 Business Planning

1.1.2 Operational Plan Models and Methods

1.1.3 Resource Requirements

1.1.4 Other Considerations in Creating an Operational Plan

1.2 Develop Operational Plan in Consultation with, and with Approval from Relevant Stakeholders

1.2.1 Drafting the Operational Plan

1.2.2 Recruitment and Induction Strategies

1.2.3 Purpose of Consultation

1.2.4 Determining Your Relevant Stakeholders

1.2.5 Determining Communication Channels

1.2.6 Escalation Points

1.2.7 Presenting Your Plan

1.2.8 Information Sources

1.3 Develop Contingencies for Operational Plan

1.3.1 Contingency Planning Models and Methods

1.4 Explain Plan to Relevant Work Teams

5 2. Manage Resource Acquisition

11 Topics

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Lesson Content

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2.1 Confirm that Employees are Recruited and Inducted According to the Organisation’s Human Resources Management Policies, Practices and Procedures

2.1.1 Policies and Procedures

2.1.2 Practices and Best Practices

2.2 Confirm that Physical Resources and Services are Acquired According to the Organisation’s Policies, Practices and Procedures

2.2.1 Procurement

2.2.2 Purchasing

2.2.3 The Role of Policies, Practices and Procedures

2.3 Identify and Incorporate Requirements for Intellectual Property Rights and Responsibilities in Related to Acquisition of Resources

2.3.1 Legislation and Regulations

2.3.2 Intellectual Property and Your Operational Plan

6 3. Monitor and Review Operational Performance

14 Topics

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Lesson Content

0% Complete 0/14 Steps

3.1 Assess Progress of Operational Plan in Achieving Profit and Productivity Plans and Targets

3.1.1 Using Key Performance Indicators

3.1.2 Budgets in relation to Profit and Productivity

3.2 Identify Areas of Under-Performance, Recommend Solutions and Take Prompt Action and Rectify the Situation

3.2.1 Under-Performance Defined

3.2.2 Reasons for Under-Performance

3.2.3 Managing Under-Performance

3.2.4 Termination of Employment

3.3 Plan and Implement Relevant Processes for Ongoing Monitoring and Confirm that Support is Provided for Individuals and Teams

3.3.2 Mentoring

3.4 Negotiate Recommendations for Variations to Operational Plans and Gain Approval from Designated Persons

7 BSBOPS502 - References

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