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3. Monitor and Review Operational Performance

3. Monitor and Review Operational Performance

The final element in managing your business operational plan is monitoring and reviewing the operational performance that results from its implementation. Like any other endeavour, the management of your operational plan does not end once it is put in place. Checks and balances must occur to ensure that your plan is being used appropriately and is able to meet its set objectives. 

This chapter discusses the monitor and review of your operational performance in detail, further dividing it into four sub-chapters that serve as the steps of this stage. You start the monitoring and review of your operational performance by assessing the progress of operational plan in achieving profit and productivity plans and targets. You will then identify areas of under-performance and likewise recommend solutions and take prompt action to rectify the situation as necessary.

Once you have accomplished these, you will need to plan and implement relevant processes for ongoing monitoring and confirm that individuals and teams are provided with the support that they need. Finally, your monitoring and review process will conclude with negotiating recommendations for variations to operational plans. These recommendations would require the approval of designated persons.